RSA
COAT
ARMS
National Health Research Database
DEPARTMENT OF HEALTH  •  REPUBLIC OF SOUTH AFRICA
Dr. S. Mahlangu Home Log Out

Support & Change Requests

Submit Change Request
2
Drafts
4
Submitted
3
Under Review
2
Awaiting Approval
18
Approved
1
Rejected
Recent Change Requests
Ticket No. Project / Description Type Priority Status Updated
CR-2026-007 NHRD Search Performance Enhancement Minor High Under Review Today, 09:14
CR-2026-006 User Role Access Management Update Major Critical Awaiting Approval Yesterday, 14:32
CR-2026-005 Reporting Module – Export to PDF Minor Medium Approved 24 Mar 2026
CR-2026-004 Database Index Optimisation Pre-approved Medium Approved 20 Mar 2026
CR-2026-003 Emergency Patch – Login Session Timeout Bug Emergency Critical Approved 15 Mar 2026
CR-2026-002 Multi-Language Support – IsiZulu Major Low Draft 10 Mar 2026
View all requests
Quick Actions
Submit New Change Request View My Requests Reviewer Queue 3 pending
Request Workflow
Submit Request
Complete the online form
Initial Review
ICT team assessment
Technical Evaluation
Technical team review
4
CAB Approval
Change Advisory Board
5
GITO / Steering
Final management approval
Support Notices
CAB Meeting: Next scheduled – 8 April 2026. Submit requests by 4 April for inclusion.
Maintenance: Planned downtime window – 5 Apr 2026, 22:00–02:00 SAST.